Quality Every item is made of the best quality materials and is designed to be both attractive and durable. All of our soft packs are made from combinations of the following materials: Bar-tech stitching is also used to reinforce pocket seams designed for a lifetime of use. All insulated bags and baskets are handmade from top quality rattan, bamboo and willow. Leather straps and metal hinges and latches add to the strength and functionality. All items pass through a three-stage quality control process to insure that your goods arrive in perfect condition. Guarantee Picnic Essentials is so confident in the integrity of our products that we offer a 100% satisfaction guarantee for the life of the product. Everyone at Picnic Essentials understands that we must earn the right to your business on a daily basis. Please contact our customer service staff with any questions or concerns at: info@picnicessentials.com or (800)983-9888. Thank you for choosing PicnicEssentials.com  |